Privacy Policy


Privacy Policy

Effective Date: November 2, 2024

Introduction

Thank you for visiting wigsbyjmt.com, operated by JMT Hairs (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from wigsbyjmt.com. We are committed to safeguarding your privacy and ensuring compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).


1. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, postal address, and phone number.
  • Order Information: Details about products purchased, transaction information, and payment details.
  • Technical Data: IP address, browser type, operating system, time zone, and device information.
  • Usage Data: Information about your interactions with our website, such as pages viewed, links clicked, and other browsing actions.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We process your personal data for the following purposes:

  • Order Processing and Fulfillment: To fulfill orders, process payments, and provide customer service.
  • Improving Our Services: To analyze usage data and improve our website, products, and user experience.
  • Marketing Communications: To send promotional emails and updates if you have consented to receive them. You may opt-out at any time.
  • Legal and Regulatory Compliance: To comply with applicable laws and regulations, including record-keeping obligations.

3. Legal Bases for Processing Your Data (GDPR Compliance)

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Consent: When you have given explicit consent, such as subscribing to our marketing communications.
  • Contractual Necessity: To fulfill a contract with you, such as processing an order.
  • Legal Obligation: To comply with our legal and regulatory responsibilities.
  • Legitimate Interests: For purposes such as improving our services, securing our website, and preventing fraud.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We securely delete or anonymize your data when it is no longer needed.

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your data under the following circumstances:

  • With Service Providers: We engage trusted third-party vendors to help with payment processing, website hosting, order fulfillment, and email marketing. These providers access your data only as needed to perform their services.
  • To Comply with Legal Obligations: We may disclose your data when required by law or to protect our legal rights, such as in response to court orders, or government inquiries, or to enforce our terms.
  • In the event of a Business Transfer: If our business undergoes a merger, acquisition, or sale, your personal data may be transferred as part of that transaction, subject to confidentiality agreements.

6. International Data Transfers

We are based in Canada, and our primary data storage and processing are conducted within Canada. However, some of our service providers may process your data outside of Canada or the European Economic Area (EEA). In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

7. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These measures include encryption, secure servers, firewalls, and access controls. However, no security system is completely infallible, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You may request access to the personal data that we hold.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You may request that we limit the processing of your personal data in specific circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format or request its transfer to another service provider.
  • Right to Object: You have the right to object to our processing of your data for marketing purposes.
  • Right to Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@wigsbyjmt.com. We will respond to your request within one month and may require verification of your identity to ensure the security of your personal data.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and recognize repeat visits.

  • Essential Cookies: Necessary for the functioning of our website.
  • Performance and Analytics Cookies: Used to collect data on website usage and improve performance.
  • Marketing Cookies: Used to deliver personalized ads and measure the effectiveness of our campaigns.

You can adjust your browser settings to block cookies or notify you when cookies are being used. Please note that blocking cookies may affect certain features of our website.

For more details, please see our Cookie Policy [link to Cookie Policy if applicable].

10. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

11. Children’s Privacy

Our website is intended for individuals aged 16 and older. We do not knowingly collect or process personal data from children under 16. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

12. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. When we make updates, we will post the revised policy on this page and update the “Effective Date” above. We encourage you to review this page regularly to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

JMT Hairs
Email: info@wigsbyjmt.com
Address: Winnipeg, Manitoba, Canada

Thank you for trusting wigsbyjmt.com with your personal data. We are committed to ensuring a safe and secure browsing experience